Privacy Policy
Rocky Mountain Custom Garages LLC Effective Date: May 1, 2026 Last Updated: May 1, 2026
1. Introduction
Rocky Mountain Custom Garages LLC (“we,” “our,” or “us”) is committed to protecting the privacy of our website visitors and customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit rockymountaincustomgarages.com, contact us by phone or email, or use any of our services.
We serve customers across the Denver metro area and the Colorado Front Range. As a Colorado-based business, we are committed to complying with the Colorado Privacy Act (CPA) and all applicable federal and state privacy laws. Please read this policy carefully. If you do not agree with its terms, please discontinue use of our website.
2. Information We Collect
We may collect the following categories of personal information:
Information you provide directly:
- Name, email address, phone number, and home address when you submit a contact or estimate request form
- Communications you send us via email, phone, or our website contact form
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Geographic location data at the city or region level
- Cookie identifiers and similar tracking technologies
Information collected via third-party tools:
- Phone call data including call duration, call recording, and originating phone number, collected via CallRail for marketing attribution and quality assurance purposes
- Website usage and behavior data collected via Google Analytics and Google Tag Manager
- Advertising interaction data collected via Google Ads conversion tracking
- Social engagement data collected via Facebook Pixel and Pinterest Tag
- Form submission data collected via our website contact forms
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and schedule free in-home design consultations
- To provide estimates, design proposals, and installation services
- To send you communications related to your project or inquiry
- To measure and improve the performance of our website and marketing campaigns
- To track which marketing channels generate phone calls and form submissions, including through CallRail call tracking
- To run targeted advertising campaigns on Google, Facebook, Instagram, and Pinterest
- To comply with legal obligations and protect our legal rights
- To improve the quality of our services and customer experience
We do not sell your personal data to third parties.
4. Call Tracking and Recording Disclosure
We use CallRail, a third-party call tracking service, to track and analyze inbound phone calls to our business. Phone numbers displayed on our website and certain marketing materials may be CallRail tracking numbers that forward to our main business line.
By calling a number listed on our website or marketing materials, you acknowledge that your call may be tracked for marketing attribution purposes and may be recorded for quality assurance. Call data including your phone number, call duration, and call recording may be stored and processed by CallRail in accordance with their privacy policy, available at callrail.com/privacy.
If you do not wish your call to be tracked or recorded, you may contact us directly at sales@rockymountaincustomgarages.com.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and support our marketing efforts. The categories of cookies we use include:
Strictly necessary cookies: Required for the website to function. These cannot be disabled.
Analytics cookies: We use Google Analytics to understand how visitors interact with our website. This data is aggregated and used to improve our site. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On at tools.google.com/dlpage/gaoptout.
Advertising and targeting cookies: We use Google Ads, Facebook Pixel, and Pinterest Tag to serve targeted advertisements to visitors of our website and to measure the effectiveness of our advertising campaigns. These tools may collect your IP address, browsing behavior, and device identifiers.
Call tracking cookies: CallRail uses cookies to associate website sessions with inbound phone calls for marketing attribution purposes.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. For information on managing cookies in your specific browser, visit your browser’s help documentation.
6. Global Privacy Control
We respect the Global Privacy Control (GPC) signal. If your browser or browser extension sends a GPC signal when you visit our website, we will treat it as a valid opt-out request from targeted advertising and the sale of personal data, in accordance with the Colorado Privacy Act effective July 1, 2024.
7. Third-Party Service Providers
We share your information with trusted third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your information and may only use it for the purposes we specify. Our current third-party providers include:
- Google — analytics, advertising, and tag management (policies.google.com/privacy)
- Meta (Facebook/Instagram) — advertising and pixel tracking (facebook.com/privacy/policy)
- Pinterest — advertising and tag tracking (policy.pinterest.com/privacy-policy)
- CallRail — call tracking and recording (callrail.com/privacy)
- Hearth — financing services for qualified customers (gethearth.com/privacy)
- WordPress / WP Engine — website hosting and content management
We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.
8. Colorado Privacy Act — Your Rights as a Colorado Resident
If you are a Colorado resident, the Colorado Privacy Act (CPA) grants you the following rights with respect to your personal data:
Right to Access: You have the right to confirm whether we are processing your personal data and to access that data.
Right to Correction: You have the right to correct inaccurate personal data we hold about you.
Right to Deletion: You have the right to request that we delete personal data we have collected from you, subject to certain exceptions.
Right to Data Portability: You have the right to obtain a copy of your personal data in a portable and readily usable format.
Right to Opt Out of Targeted Advertising: You have the right to opt out of the processing of your personal data for purposes of targeted advertising.
Right to Opt Out of the Sale of Personal Data: We do not sell personal data. However, if this practice changes we will update this policy and provide a clear opt-out mechanism.
Right to Opt Out of Profiling: You have the right to opt out of profiling in furtherance of decisions that produce legal or similarly significant effects.
To exercise any of these rights, please contact us at:
Email: sales@rockymountaincustomgarages.com Phone: (720) 807-8925
We will respond to your request within 45 days. If we require additional time we will notify you within the initial 45-day period and may extend our response by an additional 45 days.
If we deny your request, you have the right to appeal our decision by contacting us at the email address above. If you are unsatisfied with our response to your appeal, you may submit a complaint to the Colorado Attorney General at coag.gov.
9. Geolocation Data
As of May 23, 2025, precise geolocation data is classified as sensitive data under the Colorado Privacy Act. We do not collect precise geolocation data directly. However, our third-party advertising partners including Google and Meta may collect approximate location data through their platforms to serve geographically targeted advertisements. This data is processed in accordance with each platform’s respective privacy policy. You may opt out of location-based advertising through your device settings or through each platform’s privacy controls.
10. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:
- Contact form submissions and inquiry data: 3 years from date of submission
- Customer project records: 7 years from project completion date
- Call recordings via CallRail: 90 days unless retained for quality assurance purposes
- Website analytics data: As determined by Google Analytics retention settings, typically 26 months
- Advertising cookie data: As determined by each platform’s data retention policy
11. Children’s Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately at sales@rockymountaincustomgarages.com and we will take prompt steps to delete such information.
12. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your data.
13. Links to Third-Party Websites
Our website may contain links to third-party websites including our social media profiles on Facebook, Instagram, LinkedIn, Pinterest, and YouTube. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes we will update the Effective Date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes your acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: sales@rockymountaincustomgarages.com Phone: (720) 807-8925 Website: rockymountaincustomgarages.com